Brief description
Below are the main points of the lecture - we will analyze all of them in more detail on the following pages.
Wireframe / Mockup / Prototype — the difference between these concepts and the specific stages of product creation where they are implemented.
An Empathy Map — is a tool that helps you to "walk in the users' shoes" and better understand your users and their behavior.
A Customer Journey Map — is a tool that helps you build a detailed user-product interaction diagram.
User Research — is an approach that is based on communication with your users, with the end goal of testing your new idea or to get new product hypotheses from it.